Terms of service

TERMS OF SERVICE

Welcome to Revessa. These Terms of Service apply when you visit our website or purchase products from Revessa.

By using our website or placing an order, you agree to these Terms.

1. About Revessa

Revessa is an online store offering massage and wellness products to customers in South Africa.

Website: www.revessa.co.za
Email: info@revessa.co.za

Revessa currently delivers within South Africa only.

2. Products

We make reasonable efforts to ensure that product descriptions, images, colours and specifications displayed on our website are accurate.

Product appearance may vary slightly depending on your screen or device.

Product availability may change without notice.

3. Orders

When you place an order through our website, you are submitting an order to purchase the selected products.

After placing your order, you will receive an order confirmation.

Orders are subject to product availability and successful payment.

Revessa reserves the right to cancel an order where a product is unavailable, an obvious pricing or listing error has occurred, or circumstances prevent the order from being fulfilled.

If an order is cancelled after payment has been received, the applicable amount paid for the cancelled order will be refunded.

4. Pricing

All prices on the Revessa website are displayed in South African Rand (ZAR).

Promotional prices and discounts may be offered for limited periods and may be changed or withdrawn.

The applicable price displayed at checkout is the amount payable for your order, subject to any applicable delivery charges shown at checkout.

5. Payments

Payments are processed through the payment methods made available at checkout.

Payment information may be processed by third-party payment providers.

6. Shipping and Delivery

Revessa currently delivers within South Africa.

Orders are generally processed within 0–2 business days, Monday to Friday, after payment has been confirmed.

After dispatch, delivery typically takes 3–5 business days.

The estimated total delivery timeframe is therefore generally 3–7 business days.

Delivery times may vary depending on the destination, courier availability and circumstances outside our control. Deliveries take place Monday to Friday and do not take place on weekends or public holidays.

For complete information, please see our Shipping Policy.

7. Returns and Refunds

Returns and refunds are handled in accordance with our Refund & Returns Policy.

Customers should contact Revessa before returning any product.

Nothing in these Terms is intended to remove any rights that cannot legally be excluded under applicable law.

8. Product Use

Customers are responsible for using products according to the manufacturer's instructions and intended purpose.

Revessa products should not be used in a manner inconsistent with the instructions supplied with the product.

If you have concerns about whether a product is appropriate for you, seek advice from an appropriately qualified healthcare professional.

9. Website Use

You agree not to:

  • Use the website for unlawful purposes.
  • Submit fraudulent orders.
  • Attempt to interfere with the website's operation or security.
  • Attempt to gain unauthorised access to our systems.
  • Copy or reproduce Revessa content without permission.

10. Intellectual Property

Revessa's branding, logos, text, graphics, product photography and other website content are owned by or licensed to Revessa unless otherwise stated.

You may not reproduce or commercially use our content without permission.

11. Third-Party Services

Our store uses third-party services to operate, process payments, fulfil orders, provide delivery services and support website functionality.

Where applicable, orders may be fulfilled by third-party suppliers or fulfilment partners.

12. Changes to These Terms

We may update these Terms from time to time.

The latest version will be published on this page.

13. Governing Law

These Terms are governed by the applicable laws of the Republic of South Africa.

14. Contact

For questions regarding these Terms:

Revessa
Email: info@revessa.co.za
Website: www.revessa.co.za