1. Where do you deliver?
We currently deliver across South Africa. We’re not offering international shipping just yet, but we hope to expand in the future.
2. How much is delivery?
Delivery is currently FREE across South Africa during our launch sale.
3. How long will my order take to arrive?
Orders are processed as quickly as possible and delivery times may vary depending on your location. You’ll receive your order tracking information once your parcel has been dispatched.
4. What payment methods do you accept?
We accept secure online payments through our trusted payment gateway Yoco, allowing you to pay safely and conveniently at checkout.
5. Is it safe to shop with Revessa?
Yes. Your payment information is processed securely through our payment provider. We never need to see or store your full card details.
6. What is the Revessa Duo Bundle?
The Revessa Duo includes two massage experiences in one bundle — the Revessa Donut Massage Gun and the Revessa Portable Massage Gun. It's designed to give you more flexibility whether you're at home or on the go.
7. Can I use the massage guns every day?
Our massage guns are designed for convenient everyday use. Start with a comfortable intensity and avoid applying excessive pressure to painful or injured areas.
8. What if I have a problem with my order?
No problem. Simply contact us through our support channels with your order details, and our team will assist you.
9. Can I return my order?
If you need to return your order, please review our Refund & Returns Policy for the applicable requirements and process.
10. How can I contact Revessa?
You can contact us through the contact page provided on our website. Our team will be happy to assist with questions about products, orders, or delivery.
11. Is Revessa a South African store?
Yes. Revessa is a South African online store, currently serving customers across South Africa.
12. Will I receive tracking for my order?
Yes. Once your order has been dispatched, tracking information will be provided so you can follow your delivery.
13. What comes with my massage gun?
Your package includes the applicable Revessa massage gun and the accessories specified on the individual product page. Please check the product listing for the exact contents of your chosen product.